Terms of service

User Agreement

By accessing and using BoisBliss.com ("the Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms govern your access to and use of the Website and all content, products, and services available at or through the Website.

We reserve the right to modify these terms at any time. Continued use of the Website after changes constitute acceptance of modified terms. You must be at least 18 years old or have parental consent to use this Website.

All purchases through our Website are subject to product availability. We may limit or cancel quantities purchased per person, per household, or per order at our sole discretion.

Limitation of Liability

BoisBliss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of, or inability to access or use, the Website or any products purchased through the Website.

Our total liability for any claims related to the Website or products shall not exceed the amount you paid for the products giving rise to such claim. This limitation applies regardless of the legal theory on which the claim is based.

We do not guarantee that the Website will be error-free or uninterrupted, or that defects will be corrected. We are not responsible for any damages or losses resulting from any interruptions, errors, or inaccuracies.

Intellectual Property Protection

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of BoisBliss or its content suppliers and protected by international copyright laws.

The BoisBliss name, logo, and all related product and service names, designs, and slogans are trademarks of BoisBliss. You may not use such marks without our prior written permission.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any content from this Website without express written authorization from BoisBliss.

Refund Policy

We accept returns within 30 days of delivery for most items in original condition. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

Approved refunds will be processed to your original payment method within 10 business days. Please note that shipping costs are non-refundable. Some items may be subject to restocking fees as specified in the product description.

For damaged or defective items, please contact us within 7 days of delivery at [email protected]. We will arrange for a replacement or full refund, including shipping costs.

Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.