Tracking order

At BoisBliss, we understand the excitement of receiving your new furniture and home accessories. We've made order tracking simple and transparent so you can monitor your shipment's journey from our warehouse to your doorstep.

How to Track Your Order

  1. Order Confirmation

    Immediately after placing your order, you'll receive an email confirmation at the email address provided during checkout. This email contains your order number and summary of purchased items.

  2. Shipping Notification

    Within 1-3 business days, you'll receive a shipping confirmation email containing your tracking number and carrier information. For larger items like sofas, recliner chairs, and storage cabinets, processing may take 3-5 business days.

  3. Track Your Package

    Use the provided tracking number to monitor your shipment's progress through our recommended tracking platforms.

Recommended Tracking Platform

17Track

17Track is a comprehensive global package tracking platform that supports multiple carriers and provides real-time updates in multiple languages.

How to use 17Track:

  • Visit www.17track.net/en
  • Enter your tracking number in the search field
  • Click "Track" to view detailed shipping information
  • The platform will display current location, estimated delivery date, and shipment history

Tracking Tips & Information

  • Tracking numbers typically become active 24 hours after shipping confirmation
  • Delivery times vary based on your location and product size
  • For furniture items, you may receive multiple tracking numbers if your order ships in separate boxes
  • If your tracking information hasn't updated for more than 48 hours, this may indicate the package is in transit between facilities

Need Assistance?

If you encounter any issues with tracking your order or have questions about your shipment, our customer support team is here to help. Please email us at [email protected] with your order number and any relevant details.

Typical response time: 24-48 business hours